Shopping information
Shop Smart, Shop Easy: All You Need to Know!
Here you'll find everything you need to know about our products, payment options, shipping, returns, and more to make your shopping experience smooth and enjoyable.
Payment methods
Online
Payfast
Shipping methods
The Courier Guy
R150
Standard Fee
Return of goods
Products may not be returned unless the incorrect product has been supplied by the THE JITS SHOP or the product is damaged or faulty.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
Please note:
1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made.
Export restriction
The offering on this website is available to South African clients and delivery addresses only, unless special arrangement is made before placing an order.
For all export orders: freight , customs duties,import taxes and all clearing costs to be paid in full by the person or company purchasing from THE JITS SHOP
If you have any questions, please contact us at 071 120 5061, Monday through Friday, from 9:00 AM to 5:00 PM, or anytime by email at info@thejitsshop.co.za
Most burning questions
FAQ
All goods are in stock and ready to ship.
Delivery time is 1 to 5 business days.
By credit card (online) or payment via Payfast.
Exchanges are not possible. A new order must be created for a different size.
The money will be credited back to your account no later than fourteen days after receipt of your shipment.
Size charts for each product are provided for each brand. You can find a general overview in the footer of the website in the Size Chart section.
We deliver only to South Africa.